Information for our valued clients

  
Dear Clients:
 
IMPORTANT NOTE:  We will not be able to see you or your pet if you have any symptoms of COVID-19, or if you are self-isolating for any reason. By attending your appointment you acknowledge that you are fit and well. 
  
When you arrive at McIvor Road Veterinary Centre:

 Masks are mandatory when entering the clinic.     

 Waiting room limit is 4 clients…Please enter the waiting room as long as there are less than 4                clients present.
If more, either wait outside door or call us to let us know that have arrived 5443 7749.
We will let you know when it is safe to come into the waiting room.  

We are allowing only ONE client per patient preferably in the waiting room at this stage.        

Please sign in at the station in-front of reception desk on entry and use the hand sanitizer      provided when you come into and on leaving the clinic.
   
You must observe social distancing regulations of 1.5m at all times. We will have areas                          highlighted in the waiting room.   

Clients are still not able to go inside treatment rooms with their pets. A nurse will take your pet into the consult room for the examination with the veterinarian.  
Exceptions to this are if you are here for a euthanasia appointment or visiting a sick pet…we will advise you personally how to access our larger consult room from outside and how to sign in, etc.  

We would prefer payment by EFT transactions.  
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As you leave please use the hand sanitizer provided.   
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